VoIP Service and Phone Systems
Voice over Internet Protocol (VoIP) is a digital phone service that runs over your own internet connection. The phones can be located almost anywhere you have a solid internet connection. Configuration is easy, usually via an online portal. Whether your company has 1 employee or 1,000 employees, VoIP is a flexible, feature-rich, and reliable phone service at a low cost. These quotes also include your old school, local phone service that businesses used before the internet made VoIP popular. This type of phone service is higher in cost, but very robust and high quality. It is used mostly in less tech-savvy business situations where reliability is most important. These quotes may cover just the service, equipment only, or both service and system, depending on your needs.
Teleconferencing services join together 2 or more parties from different locations. There are options such as call recording and administrator control. There are two types – reservation and reservation-less services. These are not quotes for free conference calling, which can have spotty quality and limited features for important calls. Teleconferencing services allow you to increase mobility and never miss a meeting.
Businesses must have internet access these days to stay competitive. There are many options to choose from. The cost and the type of connection you need will be determined by the number of users and how important reliable internet access is to your business.
Call Center Software
Call center software allows your business to run a call center. They are not just for huge corporations. Small businesses can retain customers and build loyalty by being able to pull up their information in the software. There are many available features, including cloud-based inbound and outbound platforms, security, Automatic Call Distributor, Interactive Voice Response, call center monitoring, call accounting software, call analytics, and more. Call center software allows your team to be professional and strengthen your brand.
Cabling and Wiring
Cable and Wiring creates the infrastructure for all things electrical, including business internet and phone services. You can update your existing building to increase your bandwidth or build the infrastructure for new construction.
Web Conferencing allows 2 or more parties to interact via computers from different locations. There are many features, including screen sharing, live video streaming, slideshow presentations, text chat, meeting recordings, and much more. Web conferencing is ideal for businesses that have employees working remote or if you perform web seminars.
GPS/Fleet Management Software
GPS Fleet Management Software is a tracking application that allows you to keep track of vehicles in your fleet using GPS. Each vehicle is equipped with a GPS receiver and tracked via cellular or satellite networks. It is generally used by large fleet operators with a high volume of vehicles, but the benefits of GPS Fleet Management Software can also help small businesses. You can increase efficiency, reduce costs, track valuable assets, generate reports, and more.
Installation and Maintenance
For most businesses, it's essential to always have a fully functioning phone system. In case of an emergency, you should have a plan in place for your phone system. Phone Installation and Maintenance services are designed to keep your system running, as well as provide solutions in case of equipment failure.